In the festive spirit of giving and improving, here's a little gift from Brainfish! This week, we've done some re-tuning, and the results are ready to be unwrapped.

A New Look for the Date Picker

Our marketing brain asked, we listened. Our date picker has now been enhanced, adopting a more aesthetic, on-brand green look. But it's not just about aesthetics; it's also faster and even better to use!

Taking a sneak peek into the future, we've got some exciting new features cooking up for you in January. Stay tuned!

This week is all about analytics and data!!

We've made huge updates to the way we store and manage real time tracking data so that we can leverage this for future analytics features that are on the way in 2024.

Widget on a diet

This week is diet week for the Brainfish widget! We've slimmed it down from 4.3MB to less than 400KB and maintained all the same functionality and presence of the widget. How about that??

Improvements

• We fixed a bug where suggested/recent questions wouldn't pre-fill search when searching on both the Help Center and Widgets

This week in Brainfish, we’re excited to announce a significant feature that will increase the customisation and personalisation of your Brainfish platform – Custom Colours!

Introducing Custom Colour Palette Configuration

Personalisation makes everything better, and colour schemes are no exception. We've just made our platform more adaptable with the introduction of Custom Colours. This feature gives you the power to customise the colour palette of your Brainfish Help Center to perfectly align with your brand identity. You can now modify the colours of various elements to suit your brand's aesthetics, providing a more cohesive and customised user experience.

The options to configure are:

• Primary colour (icons, background gradient A)
  
• Secondary colour (background gradient B)
• Primary background (Header, article background)
• Secondary background (Footer, article background)
• Text colour (All text)

Improvements:

Autocomplete load times: We've made improvements to autocomplete UX and loading times

As always, we'd like to extend our gratitude for being part of our AI journey. There are more updates coming your way, so stay tuned!

The festive month kicks off with some exciting Brainfish updates. This week, our primary focus has been on refining our autocomplete functionality, adding feature flags, and improving locale support to elevate your Brainfish experience.

Enhanced Autocomplete

We've refined the Autocomplete function to ensure users get even more relevant and accurate results. Leveraging machine learning, our autocomplete suggestions have become smarter and faster, providing users with instant suggestions as they formulate their queries.

Refinement of Feature Flags

To make our platform more adaptable and user-friendly, we've improved the integration of feature flags with Brainfish. This allows us to test new features on subsets of our users, prior to a full rollout. It's a great way of making safe, gradual, and controlled changes to our system. The goal here is to ensure that our platform remains stable and efficient even when we innovate!

Expanded Locale Support

Recognising the global footprint of our customers, we've expanded our locale support. This improvement ensures that content is served in a user's preferred language, making the Brainfish Help Center even more accessible and user-friendly.

Improvements:

Security Upgrades: We've boosted our security measures to further safeguard your Brainfish experience.

Dive back in next week to catch more updates from our Brainfish pond!