Brainfish Pricing

Our GenAI platform is priced by your end monthly active users (MAU), so it’s simple to understand and apply to your user base.

Why Brainfish

With Brainfish, everyone wins. Your users get relevant answers and personalized guidance as they explore and adopt your products without having to manually hunt for content.

Your product and customer success teams can each optimize the way they work, from converting new prospects to engaging and retaining customers throughout the product journey.
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Put your customers in the driver’s seat without forcing them to figure out where to go. Brainfish gives them the answers they need, when they need them, on the platform of their choice—no chatbots required.
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Plans that scale with you

How many customers do you support?

Save 20% when you pay yearly!

1000

20,000+

Platform
Number of admin users
MAUs
Answers
Brainfish Embeddable UI (In-Product)
AI Help Center
Embeddable Search Bar
Native multimodal answers
Agent Assistant
Customized Branding
Actions
Default Next Best Actions
AI Actions
AI Actions with API integrations
Guidance
AI Notifications
Custom Notifications
Product Tours (Coming Soon)
API-driven Notifications
Themes & Intelligent Content
Brainfish Knowledgebase
Article Copilot
30+ article integrations
Document version control
Permissions
Import & Export documents
Zendesk, Freshdesk, Intercom Imports
Salesforce Content Sync
Custom content sync
Analytics
Web Traffic Dashboard
Search Analytics
Actions Analytics
Dynamic Themes
User Session Timelines
Content Health Checks
Analytics Exports (CSV, XLSX)
Custom reporting
Admin & Security
Passwordless login
Domain capture
Activity logs
Centralized Content Management
Default roles
Team restrictions
API and widget control
Help Center Authentication Controls
Localized data hosting
Support
Brainfish Help Center
Support Email
Slack/Teams Channel
Onboarding planning and support
Dedicated account manager
Core
Book demo
Number of admin users
3 users
Starting MAUs
1000
Answers
1
(images)
add-on
Standard Customization
10 per month
Broken links and images
Growth
Book demo
Number of admin users
10 users
Starting MAUs
5000
Answers
Brainfish Embeddable UI (In-Product)
3
AI Help Center
Behaviour analytics
Behaviour analytics
(images + videos)
Behaviour analytics
(Chrome Extension)
Behaviour analytics
CSS Customization
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Daily reports
Daily reports
Weekly reports
Weekly reports
Weekly reports
Up to 50 per month
Stale content
Enterprise
Contact us
Number of admin users
Unlimited
MAUs
Up to unlimited
Answers
Brainfish Embeddable UI (In-Product)
Behaviour analytics
Behaviour analytics
Behaviour analytics
(3rd party content)
Behaviour analytics
(Desktop app)
Behaviour analytics
Bespoke
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Behaviour analytics
Daily reports
Daily reports
Weekly reports
Weekly reports
Weekly reports
Monthly reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom Themes
Custom reports
Custom reports
Custom Checks
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports
Custom reports

Don't just take our word for it

Join the ambitious companies empowering their customers with AI.

We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together.

Omer Khan
Smokeball
Head of Client Experience

Brainfish is helping our global teams with understanding the nuances of our product 24/7.

Dylan Vidal
Cision One
Director of Product Strategy

Brainfish is crucial to our onboarding, training and support journeys in helping customers to learn and adopt our product.

Elisha Anderton
CareMaster
Chief Operating Officer

I'm consistently impressed by the outstanding effectiveness of Brainfish in managing our support inquiries.

Taimoor Khan
Madpaws
Director of Customer Experience