Engage

Enable customer adoption

Turn customers into power users with in-product AI search, content recommendations, and personalized communication that reaches them when they’re most likely to engage.
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Remove friction from every step of the product journey

Keep customers on the path to long-term adoption. As they get comfortable in your product, users can ask questions that lead them to faster ROI. Meanwhile, communicate proactively with live notifications and product tours that kick off at just the right moment.

Embed a simple, intuitive module for GenAI search that users can quickly pull up for additional product guidance. 

Read about AI Answers

Send proactive, real-time messages in your apps that keep users engaged and coming back to uncover new value. 

Read about AI Guidance
Brainfish AI
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Capture winners

Discover your biggest cheerleaders

Find your most active, loyal, and self-sufficient users based on unique search data and product analytics on the platform.

These highly engaged customers are ideal for testing new features, building user communities, and getting feedback on your product. 

Understand user intent and behavior with Brainfish analytics

Stop the bot—AI chatbots are out, GenAI search is in

Instead of asking “How can I help you?” at every website visit, give your users control with self-service workflows powered by search.

Brainfish lets users decide how they want to learn, putting your knowledge base at their fingertips without frustrating them with unreliable AI agents. 

Highly effective, and easy to set up

Next-gen technology should be easy to get the best out of.
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