Knowledge

Customer-centric content made easy

Enhance your knowledge impact and optimize your content efforts across every channel. Identify key themes and learn how well your content contributes to accurate, complete answers for users.

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Interpret customer intent at scale

Brainfish AI aggregates user queries into Themes, and sub-themes so you know where the gaps are in your content, process and product - before your customers do.

Article Copilot

Draft content in seconds

Scale your team's ability to create hyper-relevant content and make creation easy.

Knowledge base

Centralise customer content into one place

Simplify the way your team manages product and knowledge base content, with a purpose-built customer-facing knowledgebase.

Instead of getting lost in resource organization and content audits, focus on what matters first.

Content health

Audit thousands of articles with one click

Effortlessly pinpoint and rectify critical issues including outdated information, broken links, or missing metadata, ultimately enhancing the quality and relevance of your content in Brainfish.

Don't just take our word for it

Join the ambitious companies empowering their customers with AI.

We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together.

Omer Khan

Smokeball
Head of Client Experience

Brainfish is helping our global teams with understanding the nuances of our product 24/7.

Dylan Vidal

Cision One
Director of Product Strategy

Brainfish is crucial to our onboarding, training and support journeys in helping customers to learn and adopt our product.

Elisha Anderton

CareMaster
Chief Operating Officer

I'm consistently impressed by the outstanding effectiveness of Brainfish in managing our support inquiries.

Taimoor Khan