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Secure, performant ML models designed for the product journey.
Brainfish connects to your applications with a few lines of code, reads and retrieves content scattered across your website and helpdesk, and answers user questions with 90%+ accuracy.
One Answers Engine, endless ways to enhance the product journey.
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Validated answers
When someone asks a question using Brainfish, they get more than just an answer.
Responses come with context that shows where the answer came from and which content is most likely to be helpful.
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Multimodal content
No need to switch apps to get the whole experience. Brainfish answers questions by surfacing most relevant information and content right in the search module, including full-quality video and images.
Real-time translation
Powerful real-time translation that enables your customers to get answers in whatever language they speak. Write your content in 1 language, answer questions in 30+.
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Close the loop
Don’t stop at an answer. Brainfish gives users personalized CTAs and resolution paths that help you convert prospects and close the loop faster.
Join the ambitious companies empowering their customers with AI.
We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together.
Brainfish is helping our global teams with understanding the nuances of our product 24/7.
Brainfish is crucial to our onboarding, training and support journeys in helping customers to learn and adopt our product.
I'm consistently impressed by the outstanding effectiveness of Brainfish in managing our support inquiries.
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Read more customer stories
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