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Brainfish raises $2.5M USD in seed funding to transform customer experience with AI | Read more
The platform for search, support, and product discovery that makes every user an expert in your product.
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Speed up adoption throughout the product journey.
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Embed a simple, branded search module in any website page, freemium product, or helpdesk experience.
Dynamically generate CTAs alongside answers to make sure prospects move through the pipeline.
Suggest relevant content based on user intent and search activity without pulling people out of the conversion funnel.
Orient and educate new users with a simple, AI-powered search module in the product.
Surface answers from your helpdesk, docs, FAQs, and more in one clean interface.
Kick off dynamic product tours based on users’ search activity and intent.
Help users become power users with AI search + contextual resources.
Surface personalized, timely in-product tooltips and suggestions.
Optimize interactions based on unique product analytics.
Let users search across your knowledge base, website, and product, from a simple, intuitive interface.
Configure less, resolve faster with auto-recommended, personalized resolution paths.
Intelligently route users to the customer support team when they need a human.
Close the self-service loop faster with relevant, helpful answers in one place.
Resolve support issues via AI search without ever opening a ticket.
Fill gaps and better leverage content using AI-powered health checks.
We are SOC 2 (Type II) and ISO27001:2022 certified, ensuring top-tier data security and privacy.
Robust secure encryption (AES-256) for data at rest and TLS for data in transit.
Fine-grained access controls to manage your team's permissions securely and efficiently.
Choose between US, EU, and AU secure cloud data-centers.
Your data is your data, we train models only on aggregated, de-identified information.
We never store anything we don’t need to. Your input data, is your data.
Join the ambitious companies empowering their customers with AI.
We're super impressed with the level of support you have shown us to date, and the product's efficacy after just a few months of working together.
Brainfish is helping our global teams with understanding the nuances of our product 24/7.
Brainfish is crucial to our onboarding, training and support journeys in helping customers to learn and adopt our product.
I'm consistently impressed by the outstanding effectiveness of Brainfish in managing our support inquiries.
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